tag:blogger.com,1999:blog-47889835915709704232024-03-05T17:57:20.244-08:00packetbasePacketBase, Inc. is a Services Oriented Provider (SOP) of next-generation Collaboration solutions, services and applications for mid to large enterprises. Specifically, we leverage the most powerful IP Telephony, Unified Communications, Video and Messaging technologies on the market today with our unique incorporation of OnPremise, OnDemand and AdvancedServices experience.packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comBlogger37125tag:blogger.com,1999:blog-4788983591570970423.post-41298556890347404582011-10-16T14:52:00.000-07:002011-10-16T14:52:18.519-07:00Avaya Performance Center Mobile Supervisor for Apple iPadFor Avaya IQ 5.2+<br />
<br />
Avaya Aura® Performance Center Mobile for Supervisors unshackles contact center supervisors from their desks. It allows supervisors to monitor queues, identifying queues in poor health, and enables supervisors to take corrective action while away from their desks. Supervisors can roam the contact center floor, go to meetings, be at lunch, and still monitor the health of their contact center. The corrective actions supervisors can take include emailing or instant messaging an agent, or updating skill assignments. The mobile user can easily identify which agents to contact by viewing agents by work state, such as those agents in an Auxiliary Work state.<br />
<br />
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<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgg0aknhyU9G3ajQIvh4BTOj7B3a1bMwbeeGNRYAa5C0HwCoSgNBgsBNLn8Njgc1G8qFLrSZmdV1AGmT3Io1J6WwbxXbC2KCOLHBtGFSc2Vt6-OZOj68r5ENketrVGDR3N32vk5E7eK-sht/s1600/Avaya+PC+iOS.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgg0aknhyU9G3ajQIvh4BTOj7B3a1bMwbeeGNRYAa5C0HwCoSgNBgsBNLn8Njgc1G8qFLrSZmdV1AGmT3Io1J6WwbxXbC2KCOLHBtGFSc2Vt6-OZOj68r5ENketrVGDR3N32vk5E7eK-sht/s320/Avaya+PC+iOS.jpg" width="240" /></a></div><br />
*** Requires Avaya IQ 5.2 mobile patch and properly configured mobile monitor services; please read through the requirements below ***<br />
<br />
Features: <br />
•Monitor Queue Health<br />
•Expand for Critical Queue Statistics<br />
•Expand to see Agent Allocation<br />
•Drill into Additional Queue Details<br />
•Drill into Agent Details<br />
•Access Agent Details for Informed Decisions<br />
•Critical Agent Statistics<br />
•Initiate Communication with Agents via Email<br />
<br />
Benefits:<br />
•Untethered Queue and Agent Monitoring<br />
•At a Glance Information and Analysis<br />
•Take Corrective Action while Roaming<br />
•Directed and Responsive Communications<br />
•Summary to Detail Views<br />
•Data at your Fingertips<br />
Languages:<br />
•English(US, UK)<br />
<br />
Requirement:<br />
•Compatible with iPad or iPad2<br />
•Avaya IQ 5.2 with Mobile Patch <br />
•Review the End User License Agreement associated with the Application<br />
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Free iPad App Download: <a href="http://itunes.apple.com/us/app/performance-center-mobile/id444000082?mt=8">http://itunes.apple.com/us/app/performance-center-mobile/id444000082?mt=8</a>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comSan Jose, CA, USA37.3393857 -121.8949554999999837.1668632 -122.12321449999997 37.5119082 -121.66669649999999tag:blogger.com,1999:blog-4788983591570970423.post-61449997259776930122011-10-13T11:00:00.000-07:002011-12-27T09:29:48.464-08:00Avaya one-X Mobile SIP for iOS Customer Info<span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya one-X Mobile SIP for iOS is built upon the Avaya one-X platform designed for Apple iOS devices </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">including iPhone, iPod touch, and iPad operating in an Avaya Aura SIP-enabled environment. Users of </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Apple devices can take advantage of VoIP connectivity from their mobile devices. The mode of operation </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">available is VoIP leveraging a wireless-enabled Avaya Aura SIP environment or cellular data network. </span></span><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">The Avaya one-X Mobile SIP for iOS appears as a SIP end point in the Avaya Aura environment.<o:p></o:p></span></span><br />
<a href="http://www.blogger.com/%3Cdiv%20style=%22width:425px%22%20id=%22__ss_9533508%22%3E%20%3Cstrong%20style=%22display:block;margin:12px%200%204px%22%3E%3Ca%20href=%22http://www.slideshare.net/packetbase/avaya-onex-mobile-sip-for-apple-ios-by-packetbase%22%20title=%22Avaya%20One-X%20Mobile%20SIP%20for%20Apple%20iOS%20by%20PacketBase%22%20target=%22_blank%22%3EAvaya%20One-X%20Mobile%20SIP%20for%20Apple%20iOS%20by%20PacketBase%3C/a%3E%3C/strong%3E%20%3Ciframe%20src=%22http://www.slideshare.net/slideshow/embed_code/9533508%22%20width=%22425%22%20height=%22355%22%20frameborder=%220%22%20marginwidth=%220%22%20marginheight=%220%22%20scrolling=%22no%22%3E%3C/iframe%3E%20%3Cdiv%20style=%22padding:5px%200%2012px%22%3E%20View%20more%20%3Ca%20href=%22http://www.slideshare.net/%22%20target=%22_blank%22%3Epresentations%3C/a%3E%20from%20%3Ca%20href=%22http://www.slideshare.net/packetbase%22%20target=%22_blank%22%3EPacketBase,%20Inc.%3C/a%3E%20%3C/div%3E%20%3C/div%3E"></a><br />
<a href="http://www.blogger.com/%3Cdiv%20style=%22width:425px%22%20id=%22__ss_9533508%22%3E%20%3Cstrong%20style=%22display:block;margin:12px%200%204px%22%3E%3Ca%20href=%22http://www.slideshare.net/packetbase/avaya-onex-mobile-sip-for-apple-ios-by-packetbase%22%20title=%22Avaya%20One-X%20Mobile%20SIP%20for%20Apple%20iOS%20by%20PacketBase%22%20target=%22_blank%22%3EAvaya%20One-X%20Mobile%20SIP%20for%20Apple%20iOS%20by%20PacketBase%3C/a%3E%3C/strong%3E%20%3Ciframe%20src=%22http://www.slideshare.net/slideshow/embed_code/9533508%22%20width=%22425%22%20height=%22355%22%20frameborder=%220%22%20marginwidth=%220%22%20marginheight=%220%22%20scrolling=%22no%22%3E%3C/iframe%3E%20%3Cdiv%20style=%22padding:5px%200%2012px%22%3E%20View%20more%20%3Ca%20href=%22http://www.slideshare.net/%22%20target=%22_blank%22%3Epresentations%3C/a%3E%20from%20%3Ca%20href=%22http://www.slideshare.net/packetbase%22%20target=%22_blank%22%3EPacketBase,%20Inc.%3C/a%3E%20%3C/div%3E%20%3C/div%3E"></a><br />
<a href="http://www.blogger.com/%3Cdiv%20style=%22width:425px%22%20id=%22__ss_9533508%22%3E%20%3Cstrong%20style=%22display:block;margin:12px%200%204px%22%3E%3Ca%20href=%22http://www.slideshare.net/packetbase/avaya-onex-mobile-sip-for-apple-ios-by-packetbase%22%20title=%22Avaya%20One-X%20Mobile%20SIP%20for%20Apple%20iOS%20by%20PacketBase%22%20target=%22_blank%22%3EAvaya%20One-X%20Mobile%20SIP%20for%20Apple%20iOS%20by%20PacketBase%3C/a%3E%3C/strong%3E%20%3Ciframe%20src=%22http://www.slideshare.net/slideshow/embed_code/9533508%22%20width=%22425%22%20height=%22355%22%20frameborder=%220%22%20marginwidth=%220%22%20marginheight=%220%22%20scrolling=%22no%22%3E%3C/iframe%3E%20%3Cdiv%20style=%22padding:5px%200%2012px%22%3E%20View%20more%20%3Ca%20href=%22http://www.slideshare.net/%22%20target=%22_blank%22%3Epresentations%3C/a%3E%20from%20%3Ca%20href=%22http://www.slideshare.net/packetbase%22%20target=%22_blank%22%3EPacketBase,%20Inc.%3C/a%3E%20%3C/div%3E%20%3C/div%3E"><div id="__ss_9533508" style="width: 425px;"><strong style="display: block; margin: 12px 0px 4px;"></strong></div></a><br />
<div id="__ss_9533508" style="width: 425px;"><strong style="display: block; margin: 12px 0px 4px;"><a href="http://www.slideshare.net/packetbase/avaya-onex-mobile-sip-for-apple-ios-by-packetbase" target="_blank" title="Avaya One-X Mobile SIP for Apple iOS by PacketBase">Avaya One-X Mobile SIP for Apple iOS by PacketBase</a></strong> <iframe frameborder="0" height="355" marginheight="0" marginwidth="0" scrolling="no" src="http://www.slideshare.net/slideshow/embed_code/9533508" width="425"></iframe> <br />
<div style="padding: 5px 0px 12px;">View more <a href="http://www.slideshare.net/" target="_blank">presentations</a> from <a href="http://www.slideshare.net/packetbase" target="_blank">PacketBase, Inc.</a> </div></div><br />
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya one-X Mobile SIP for iOS R1.0 is available beginning August 10, 2011. Avaya one-X </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Mobile SIP for iOS is not part of the UC All Inclusive entitlements and is therefore ordered </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">separately per guidelines outlined in this document. </span></span><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Release 1.0 for iOS (software version 1.0.1)<o:p></o:p></span></span></div><br />
<div class="MsoNormal" style="margin: 0in 0in 10pt;"><b><span style="color: #1f497d; font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2;"><span style="font-family: Calibri;">Benefits for the End User<o:p></o:p></span></span></b></div><br />
<div class="MsoListParagraphCxSpFirst" style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; text-indent: -0.25in;"><span style="font-size: 10pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">–</span><span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";"> </span></span></span><span style="font-family: Calibri;"><b><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Convenience</span></b><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">. End users get a full-featured mobile device for their communications needs. Users can take advantage of their mobile device and still be a part of enterprise community.<o:p></o:p></span></span></div><br />
<div class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; text-indent: -0.25in;"><span style="font-size: 10pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">–</span><span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";"> </span></span></span><span style="font-family: Calibri;"><b><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Flexibility</span></b><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">. Rich communication activities can take place from the user’s mobile device and they can use either cellular (in the case of iPhones) or VoIP technology.<o:p></o:p></span></span></div><br />
<div class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1; text-indent: -0.25in;"><span style="font-size: 10pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">–</span><span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";"> </span></span></span><span style="font-family: Calibri;"><b><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Expense reduction</span></b><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">. Voice over WiFi reduces the high cost of cell-minutes or long distance charges incurred while working from home or a hotel anywhere across the globe. Enables execution (or creation) of a business continuity plan reducing the risk of lost revenue.<o:p></o:p></span></span></div><br />
<div class="MsoListParagraphCxSpLast" style="margin: 0in 0in 10pt 0.5in; mso-list: l0 level1 lfo1; text-indent: -0.25in;"><span style="font-size: 10pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">–</span><span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";"> </span></span></span><span style="font-family: Calibri;"><b><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Increase employee satisfaction</span></b><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">. Provide flexible work environment and expand talent pool.<o:p></o:p></span></span></div><br />
<div class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><o:p><span style="font-family: Calibri;"> </span></o:p></span><b><span style="color: #1f497d; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2;"><span style="font-family: Calibri;">Deployment Options and Requirements<o:p></o:p></span></span></b></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><b><span style="color: black; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya one-X Mobile SIP for iOS R1.0 requirements:<o:p></o:p></span></span></b></div><br />
<div class="MsoListParagraphCxSpFirst" style="line-height: normal; margin: 0in 0in 0pt 0.5in; mso-add-space: auto; mso-layout-grid-align: none; mso-list: l1 level1 lfo2; text-indent: -0.25in;"><span style="color: black; font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">–</span><span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";"> </span></span></span><span style="color: black; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya Aura Session Manager 6 / Avaya Aura Communication Manager 6 / Avaya Aura System Manager 6<o:p></o:p></span></span></div><br />
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin: 0in 0in 0pt 0.5in; mso-add-space: auto; mso-layout-grid-align: none; text-indent: 0.5in;"><b><span style="color: black; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">or<o:p></o:p></span></span></b></div><br />
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin: 0in 0in 0pt 0.5in; mso-add-space: auto; mso-layout-grid-align: none; mso-list: l1 level1 lfo2; text-indent: -0.25in;"><span style="color: black; font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">–</span><span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";"> </span></span></span><span style="color: black; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya SIP Enablement Server 5.2.1 / Avaya Aura<b> </b>Communication Manager 5.2.1<o:p></o:p></span></span></div><br />
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin: 0in 0in 0pt 0.5in; mso-add-space: auto; mso-layout-grid-align: none; text-indent: 0.5in;"><b><span style="color: black; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">and<o:p></o:p></span></span></b></div><br />
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin: 0in 0in 0pt 0.5in; mso-add-space: auto; mso-layout-grid-align: none; mso-list: l1 level1 lfo2; text-indent: -0.25in;"><span style="color: black; font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">–</span><span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";"> </span></span></span><span style="color: black; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Webserver for hosting License Application – required beginning with maintenance release 1.0.2 planned for Q4CY2011.<span style="mso-spacerun: yes;"> </span>Webserver will need to be accessible by the client before registering to Avaya Aura Session Manager or SIP Enablement Server<o:p></o:p></span></span></div><br />
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin: 0in 0in 0pt; mso-add-space: auto; mso-layout-grid-align: none;"><b><span style="color: black; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Minimum iOS Requirements:<o:p></o:p></span></span></b></div><br />
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin: 0in 0in 0pt 0.5in; mso-add-space: auto; mso-layout-grid-align: none; mso-list: l1 level1 lfo2; text-indent: -0.25in;"><span style="color: black; font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">–</span><span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";"> </span></span></span><span style="color: black; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Wireless enabled enterprise campus 802.11b/g/n<o:p></o:p></span></span></div><br />
<div class="MsoListParagraphCxSpLast" style="line-height: normal; margin: 0in 0in 0pt 0.5in; mso-add-space: auto; mso-layout-grid-align: none; mso-list: l1 level1 lfo2; text-indent: -0.25in;"><span style="color: black; font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">–</span><span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";"> </span></span></span><span style="color: black; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">iPhone Operating System 4. iPhone 3GS and 4, and iPod touch generation 4<o:p></o:p></span></span></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><b><span style="color: black; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Language support<o:p></o:p></span></span></b></div><br />
<div class="MsoListParagraph" style="margin: 0in 0in 10pt 0.5in; mso-list: l1 level1 lfo2; text-indent: -0.25in;"><span style="color: black; font-size: 10pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="mso-list: Ignore;"><span style="font-family: Calibri;">–</span><span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";"> </span></span></span><span style="color: black; font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Internationalization with English localization<o:p></o:p></span></span></div><br />
<div class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="color: black; font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><o:p><span style="font-family: Calibri;"> </span></o:p></span><b><span style="color: #1f497d; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2;"><span style="font-family: Calibri;">Ordering Avaya one-X Mobile SIP for iOS Release 1.0.1<o:p></o:p></span></span></b></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><b style="mso-bidi-font-weight: normal;"><span style="color: black; font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya Software Licenses (Beginning October 21, 2011)<o:p></o:p></span></span></b></div><br />
<div class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Order Online at www.AvayaCatalog.com - Avaya one-X Mobile SIP for iOS: </span><a href="http://www.avayacatalog.com/260101"><span style="color: blue; font-family: Calibri;">http://www.AvayaCatalog.com/260101</span></a><o:p></o:p></span></div><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiuQ3IQmUJ2YdZPTS1tdakwnCywoQUpxQkltooDcZR8fbp07zfcUWVV20sw_3xGFGzIcxEaYVjWnJqz3jStk2LfIZCVamRk59LWV9VfO-ALo1QFNxO5HBsdShAL6qsiRZmYlH53xbZS5D3d/s1600/AvayaCatalog+by+PacketBase.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="133" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiuQ3IQmUJ2YdZPTS1tdakwnCywoQUpxQkltooDcZR8fbp07zfcUWVV20sw_3xGFGzIcxEaYVjWnJqz3jStk2LfIZCVamRk59LWV9VfO-ALo1QFNxO5HBsdShAL6qsiRZmYlH53xbZS5D3d/s200/AvayaCatalog+by+PacketBase.png" width="200" /></a></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><b><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Downloading Client Software<o:p></o:p></span></span></b></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya one-X Mobile SIP for iOS software is available from the Apple App store at: </span><a href="http://itunes.apple.com/app/avaya-one-x-mobile-sip/id444984783?mt=8" target="_blank"><span style="color: blue; font-family: Calibri;">http://itunes.apple.com/app/avaya-one-x-mobile-sip/id444984783?mt=8</span></a><o:p></o:p></span></div><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNRgIKFdXBpGWjOKTBqjUGDbeNpPzCqhZ7gaMoNE5SoYGcXOq7Y832iQKmMBh-Liwgm_h4Dnu2tMx46cxqfMaKw_VbnL_iTO2qiq79FmF2kaQSN7EK1DLnNG4GkYVQf2Se7KV0DI-vGeEd/s1600/Avaya+1X+iOS+PacketBase.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNRgIKFdXBpGWjOKTBqjUGDbeNpPzCqhZ7gaMoNE5SoYGcXOq7Y832iQKmMBh-Liwgm_h4Dnu2tMx46cxqfMaKw_VbnL_iTO2qiq79FmF2kaQSN7EK1DLnNG4GkYVQf2Se7KV0DI-vGeEd/s1600/Avaya+1X+iOS+PacketBase.png" /></a><br />
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</div><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><o:p> </o:p></span><b><span style="color: #1f497d; font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-themecolor: text2;"><span style="font-family: Calibri;">License Activation<o:p></o:p></span></span></b></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><b><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya one-X Mobile SIP for iOS with Avaya Aura Communication Manager 6 and Avaya Aura Session Manager 6<o:p></o:p></span></span></b></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">With Avaya Aura Session Manager and Avaya Aura Communication Manager 6.0, the </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">soft phone requires VALUE_CM_STA. Avaya one-X Mobile SIP for iOS does consume an </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya Aura Communication Manager Station license when used. For enabling the EC-500 </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">feature button VALUE_CM_MOBILITY is required. Please refer to the Avaya Aura Offer </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Guide for further information on license requirements for SIP endpoints registration on </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Session Manager.<o:p></o:p></span></span></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><o:p><span style="font-family: Calibri;"> </span></o:p></span><b><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya one-X Mobile SIP for iOS with Communication Manager 5.2 and SIP Enablement Server (SES) 5.2<o:p></o:p></span></span></b></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">With Avaya Aura Communication Manager 5.2 and SES 5.2, soft phone requires a station </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">form on Communication Manager and a user id and media extension on SES for each </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">user. Avaya one-X Mobile SIP for iOS does consume an Avaya Aura Communication </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Manager Station license when used. Please refer to Avaya Aura Communication Manager </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">or SIP Enablement Services documentation for additional license requirements.<o:p></o:p></span></span></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><b><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">Avaya one-X Mobile SIP for iOS license server (Required beginning with maintenance release 1.0.2)<o:p></o:p></span></span></b></div><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; mso-layout-grid-align: none;"><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">RTU licenses will be managed by license software running a customer provided web </span></span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="font-family: Calibri;">server. <o:p></o:p></span></span></div><br />
<div class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: 10pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><o:p><span style="font-family: Calibri;"></span></o:p></span></div>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comSan Jose, CA, USA37.3393857 -121.8949554999999837.1668632 -122.12321449999997 37.5119082 -121.66669649999999tag:blogger.com,1999:blog-4788983591570970423.post-22458354163771400782011-04-26T10:49:00.000-07:002011-04-26T10:51:23.464-07:00Why Buy the New Avaya 96X1 Series IP Telephones over the 96X0 Versions?Well...how about lower Price...<br />
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Announcement Date: April 7, 2011<br />
96X0 Series IP Deskphones: Price Change Notification (Global)<br />
Re: Increase in Global Price List on Original 96X0 Series IP Deskphones<br />
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Over the past several months, Avaya has made significant announcements in the desktop and collaboration area including new models in the Avaya 96X1 Series line of IP Deskphones (<a href="http://shop.packetbase.com/700500254">9601</a>, <a href="http://shop.packetbase.com/700480585">9608</a>, <a href="http://shop.packetbase.com/700480593">9611G</a>, <a href="http://shop.packetbase.com/700480601">9621G</a> and <a href="http://shop.packetbase.com/700480627">9641G</a>), delivering higher value and better productivity at competitive price points. <br />
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With the successful introduction of the new 96X1 phones and given the original models are reaching a mature point in their product lifecycle—Avaya will increase the price of the original 96X0 models in 2011. (See Table 1). Avaya will continue to sell and support the original 96X0 models for customers who now have these models deployed or are in the midst of a rollout. However, for future purchases and rollouts, all customers are encouraged to evaluate the new 96X1 series models. The new 96X1 series models retain a similar appearance, user experience and management structure, minimizing the impact for customers who may be upgrading and/or mixing original and new models.<br />
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<strong>New Global Price List for Original 96X0 Models - 2011</strong><br />
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhCdBprNGACcxukWfh5Ad0sk0-77dq0Ln2QHDPvaIkrVFu1rAZmuVdnam_sUm20Q-uPPmCeaKyRTwwtDWFo6Ioi96_c9pdYvQ6CEDffWFJUceKQlBamypSk8yyxqoysuIY5M5lfG7pUf3fh/s1600/New+Picture.png" imageanchor="1" style="clear: left; cssfloat: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="236" i8="true" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhCdBprNGACcxukWfh5Ad0sk0-77dq0Ln2QHDPvaIkrVFu1rAZmuVdnam_sUm20Q-uPPmCeaKyRTwwtDWFo6Ioi96_c9pdYvQ6CEDffWFJUceKQlBamypSk8yyxqoysuIY5M5lfG7pUf3fh/s400/New+Picture.png" width="400" /></a><br />
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Going forward, no special pricing consideration will be offered by Avaya for the products identified within Table 1.<br />
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<strong>More Value, Lower Cost with New 96X1 Models</strong><br />
Introduced in September, 2010, the new models of the Avaya 96X1 Series IP deskphones extend the capabilities of the 96X0 portfolio to include more color, integrated gigabit and touch screen models. Competitively priced, these phones deliver the features that customers have told us they need in a deskphone in order to drive increased productivity across their organizations.<br />
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For any additional questions regarding the pricing change, please contact <a href="http://www.packetbase.com/contactus">PacketBase</a>.packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-49820882891646849432011-04-08T09:12:00.000-07:002011-04-08T09:12:29.139-07:00How to configure the Avaya 3641/3645 IP Wireless Telephone?<strong>Avaya 3645 & 3641 IP Wireless Telephone - Enter the Phone Configuration.</strong><br />
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<div> </div>• With the Wireless Telephone powered OFF, simultaneously press and hold the green [Power On / Start Call] and red [Power Off / End Call] keys.<br />
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<div> </div>• After hearing two beeps, release the green [Power On / Start Call key], then release the red [Power Off / End Call key].<br />
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<div> </div>• Enter the 3641/3645 Admin Password [default = 123456] and press the OK button (middle).<br />
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1. Enter the IP Address of the Phone. In the Admin menu that appears, select Network Config and press the OK button. In the Network Setup menu that appears, select IP Addresses and press the OK button. Select Static and press the OK button.<br />
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<div> </div>2. Complete the IP Address Configuration. In the Static IP menu that appears, select Phone IP. Enter a unique IP Address on the S8300 subnet and press the OK button followed by the Softkey D (Back) button.<br />
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<div> </div>3. Configure the Default Gateway. In the Static IP menu that appears, select Default Gateway and press the OK button. Enter the G350 LAN IP Address and press the OK button followed by the Softkey D (Back) button.<br />
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<div> </div>4. Enter the Subnet Mask. In the Static IP menu that appears, select Subnet Mask and press the OK button. Enter the Subnet Mask and press the OK button followed by the Softkey D (Back) button.<br />
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<div> </div>5. Enter the Call Server IP Address. In the Static IP menu that appears, select Call Server IP and press the OK button. Enter the S8300 IP Address and press the OK button followed by the Softkey D (Back) button.<br />
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<div> </div>6. Enter the AVPP IP Address. In the Static IP menu that appears, select AVPP IP Address and press the OK button. Enter the AVPP IP Address and press the OK button followed by the Softkey D (Back) button.<br />
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<div> </div>7. Enter the OAI IP Address. In the Static IP menu that appears, select OAI Server IP and press the OK button. Enter the IP Address of the NetLink OAI Gateway server and press the OK button followed by the Softkey D (Back) button.<br />
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<div> </div>8. Set the ESSID information. In the Network Setup menu, select ESS ID. In the ESS ID screen, enter the ESSID that was administered on the Avaya AP-8 (the Network Name field in Step 1 of Section 6). Press the OK button followed by the Softkey D (Back) button.<br />
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<div> </div>9. Set the Security Key. In the Network Setup menu, select Security and press the OK button. In the Security screen, select WPA-PSK. In the WPA-PSK menu that appears, select Passphrase and press the OK button. In the Passphrase screen that appears, the Passphrase to enter must match the Passphrase set on the AVPP in Step 2 of Section 6. Press OK, press Softkey D (Back) until the Admin menu is reached.<br />
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<div> </div>10. Enable OAI on the Phone. In the Admin menu, select Phone Setup. In the Phone Setup menu select Enable OAI. Select Enable and press the OK button, then press the Softkey D (Back) twice. The label changes from Back to Exit after the first push. This will exit administration mode and register the phone to Avaya Communication Manager. The user is prompted for the Extension Number and Password at this point.<br />
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<div> </div>11. Configure the Ring options. Press Softkey B (Prof). Select any option except Off and press the OK button. <br />
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Purchase Recommendations: <br />
<ul><li>Avaya 3645 IP Wireless Telephone ON SALE: <a href="http://shop.packetbase.com/700430416">http://shop.packetbase.com/700430416</a></li>
<li>Avaya 3641 IP Wireless Telephone ON SALE: <a href="http://shop.packetbase.com/700430408">http://shop.packetbase.com/700430408</a></li>
</ul>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-27874477220830932832011-02-09T11:09:00.000-08:002011-02-09T11:09:46.003-08:00Taking action against Avaya counterfeiters...Avaya recently identified a very small number of counterfeit 2420 phones that have entered the market and initiated legal action to protect customers, authorized Avaya channel partners and our intellectual property. The issue is limited to the 2420 sets as newer IP and SIP-based technologies have enhanced security that makes them difficult to counterfeit. Genuine 2420 sets are available for customers to purchase from authorized Avaya partners.<br />
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As with any product, if a customer has quality issues with any 2420 sets they should contact the company with which they have their service contract or, if no contract exists, contact Avaya. Please remind your customers to purchase genuine Avaya products from authorized Avaya channels.<br />
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If you have any questions about gray market, contact the Avaya Gray Market Prevention and Compliance Manager, Don J. Peterson, at 908-953-2256, email at <a href="mailto:djpeterson@avaya.com">djpeterson@avaya.com</a>.packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-60462533675159083692011-01-07T15:41:00.000-08:002011-01-07T15:41:27.166-08:00What is Avaya's Policy on Gray Market?<strong>Avaya defines Gray Market as:</strong><br />
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Avaya products represented as new or unused and offered for resale by unauthorized resellers are Gray Market. These products are not warranted or supported by Avaya. Avaya further defines these products as used and not new because of product tampering, conversion, and original Avaya serial number removal.<br />
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<strong>Be an Educated Buyer!</strong><br />
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If the price on that Avaya telephone set or circuit pack looks too good to be true, it probably is! If the price looks unusually low, you are likely dealing with gray market product. Gray market product is often:<br />
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• Tampered international versions that are not UL approved.<br />
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• Used product misrepresented as new.<br />
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• Stolen equipment.<br />
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• Equipment with the original Avaya serial number removed and replaced with a counterfeit number.<br />
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Avaya provides no manufacturer warranty or support for gray market products. These tampered and outdated products may result in service interruptions and system failures that could negatively impact your telecommunications.<br />
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Unauthorized resellers have not been granted a license to distribute or sublicense any of the Avaya proprietary products. Avaya software products are the proprietary intellectual property of Avaya and are protected under federal and state intellectual property laws including, for example, copyright, patent, trademark and trade secret laws. Since these unauthorized resellers have no contractual relationship with Avaya regarding our products or services, they can not lawfully sell, install, distribute or maintain Avaya products”.<br />
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Avaya policy is not to support, install, certify, maintain, warrant or place under Avaya Service Agreements known gray market product.<br />
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<strong>Avaya provides warning labels on packaging similar to the following:</strong><br />
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If this product or component has been purchased from an unauthorized source, Avaya can not guarantee its authenticity, provide certification or include it in an Avaya maintenance contract. If such a product causes a system failure, the failure will not be covered by an Avaya warranty or an existing Avaya maintenance contract.<br />
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<strong>How can I be assured I am buying Avaya Authorized product?</strong><br />
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Always purchase Avaya products from an authorized member of the Avaya BusinessPartner program to assure you are receiving new equipment fully supported by the manufacturer.packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-56605428281752433592011-01-04T11:58:00.000-08:002011-01-04T11:58:26.788-08:00How to shutdown and restart your Avaya S8300 ServerServer Shutdown Operations:<br />
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Depending upon the circumstances, different server shutdown operations may be required:<br />
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If you are replacing an active S8300 Media Server, a functional but inactive LSP, or a functional hard drive, you can use the Web interface to shut down the server:<br />
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Go to the Avaya CM System Management Interface webpage:<br />
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<a href="https://your-avaya-cm-ip-address/cgi-bin/common/login/webLogin">https://YOUR-AVAYA-CM-IP-ADDRESS/cgi-bin/common/login/webLogin</a> <br />
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Under Server, click Shutdown This Server.<br />
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On the Shutdown This Server screen, system restart checkboxes include:<br />
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Delayed (default option) - the system waits for processes to close files and other cleanup activities to finish before the server is shut down<br />
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Immediate - the system does not wait for processes to terminate normally before it shuts the server down<br />
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Accept the default option.<br />
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Leave the checkbox After Shutdown, Restart System unchecked.<br />
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Click Shutdown.packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-45713037322843680932010-09-15T16:49:00.001-07:002010-09-15T16:49:54.971-07:00Avaya Desktop Video Device with Flare by PacketBaseHave you seen the NEW Avaya Flare Experience?<br /><br />Avaya Flare Experience is a groundbreaking, next-generation workspace that delivers a uniquely compelling unified collaboration experience and makes making high definition video accessible in both cost and performance.<br />The Avaya Flare Experience breaks down the barriers between today’s communications and collaboration tools. It centers on a unique user interface that offers quick and easy access to real-time communications and collaboration tools, including desktop video, social media, audio/video/web conferencing, multiple directories, presence and IM, contextual history and more.<br /><br />Product Details:<br />The Avaya Flare Experience leverages the SIP-based Avaya Aura communications architecture to deliver improved real-time communications to the desktop user without requiring a parallel video infrastructure as many of the competing solutions do.<br /><br />HD Desktop Video:<br />The Avaya Desktop Video Device provides a true multi-modal and multi-session user experience that integrates with enterprise and social media contacts while providing integration to Avaya Aura™ Presence Services, Instant Messaging, Microsoft Exchange and contact mash-up. The user experience and user interface combination enables the efficient and effective gathering of people to improve work flow, reduce human latency, while reducing stress on your executive and highly productive power collaborators.<br /><br />Intuitive touch UI:<br />Unique Avaya signature spotlight user interface that makes gathering of people as easy as drag and drop. Stay focused and contribute; with true multi tasking collaboration from your personal desktop video device.<br /><br />Communicate more effectively:<br />With HD video and voice built in, the Desktop Video Device provides for an enhanced experience and improves real time communications by leveraging gestures, body language, posture, facial expressions and eye contact.<br /><br />Focus on what needs your attention:<br />Easily identify and manage time sensitive voice, video, IM, email and social media communications by leveraging the status indicators, history logs, IM alerts and calendar reminders.<br /><br />Reduce decision time:<br />With a people centric video device, :meetings, especially spontaneous meetings, are set up in less time and with relevant contextual information from the history logs (email, voice mail, IM’s, call logs, etc.). Increase productivity with an always on, multi-modal and multi-session video communications device.<br /><div style="width:425px" id="__ss_5210325"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/packetbase/avaya-desktop-video-device-with-flare-by-packetbase" title="Avaya Desktop Video Device with Flare by PacketBase">Avaya Desktop Video Device with Flare by PacketBase</a></strong><object id="__sse5210325" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avayadesktopvideodevicebypacketbase-100915181709-phpapp01&stripped_title=avaya-desktop-video-device-with-flare-by-packetbase" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse5210325" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avayadesktopvideodevicebypacketbase-100915181709-phpapp01&stripped_title=avaya-desktop-video-device-with-flare-by-packetbase" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/packetbase">PacketBase, Inc.</a>.</div></div>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-89014630835464928892010-08-31T10:55:00.000-07:002010-08-31T10:55:59.013-07:00Skype Connect for AvayaSkype Connect is Officially Launched! "Skype Connect is now certified to work with PBX and UC products from Avaya..."<br />
<br />
Read Skype Blog at: <a href="http://blogs.skype.com/business/2010/08/skype_connect_10_is_officially.html">http://blogs.skype.com/business/2010/08/skype_connect_10_is_officially.html</a><br />
<br />
For more information and updates visit: <a href="http://www.skypeforavaya.com/">http://www.skypeforavaya.com/</a>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-15634124029015562232010-08-04T12:10:00.001-07:002010-08-04T12:38:19.688-07:00Avaya Aura Session Border ControllerAvaya Aura Session Border Controller, powered by Acme Packet, secures the IP border for the real time interactive communications that flow outside your internal network. With Avaya Aura Session Border Controller, your Unified Communications and Contact Center Solutions can securely leverage SIP, while simultaneously extending the power of the Avaya Aura architecture throughout your enterprise to realize the true benefits of open standards. <br />
<br />
Recent Announcements on Acme Packet SBC Solutions:<br />
From Avaya - <a href="http://www.avaya.com/gcm/master-usa/en-us/corporate/pressroom/pressreleases/2010/pr-100722.htm">http://www.avaya.com/gcm/master-usa/en-us/corporate/pressroom/pressreleases/2010/pr-100722.htm</a> <br />
From Skype - <a href="http://about.skype.com/2009/10/skype_selects_acme_packets_ses.html">http://about.skype.com/2009/10/skype_selects_acme_packets_ses.html</a> <br />
From Acme Packet: <a href="http://www.acmepacket.com/html/page.asp?PageID={98C25C83-FA94-4C8C-9999-C77E1304B489}">http://www.acmepacket.com/html/page.asp?PageID={98C25C83-FA94-4C8C-9999-C77E1304B489}</a><br />
<br />
<div>Avaya Aura Session Border Controller is a standard element of Avaya’s Communication Architecture that:</div><ul><li>Supports secure SIP voice, extending to other communication types such as video</li>
<li>Defends SIP signaling elements against security threats and overloads</li>
<li>Eliminates signaling and many other interoperability issues</li>
<li>Preserves session quality under load and adverse conditions</li>
<li>Extends Avaya application reach across IP network borders</li>
</ul>The Avaya Aura Session Border Controller benefits customers by providing a complete Avaya Aura Solution,. This includes a compact and scalable session border controller footprint aimed at enterprise deployments of up to 5,000 employees, leveraging virtualization technology and it is based on industry leading SBC software.<br />
<br />
<div>Recent Article on Lower Cost Virtualized SBC's:</div><a href="http://searchunifiedcommunications.techtarget.com/news/article/0,289142,sid186_gci1517526,00.html">http://searchunifiedcommunications.techtarget.com/news/article/0,289142,sid186_gci1517526,00.html</a> <br />
<br />
<div>The embedded Avaya Aura Session Border Controller (software option) secures the enterprise edge, as well as mediates SIP signaling issues:</div><ul><li>A virtualized application resident on Avaya Aura System Platform</li>
<li>Powered by Acme Packet, the market leader in session border controller solutions</li>
<li>Designed for midsized enterprises, branch offices, and small contact centers – supports up to 750 sessions</li>
<li>Suitable for SIP trunking and remote worker/agent applications</li>
<li>Optionally, can add on Session Replication and/or Transcoding capability</li>
<li>Available from Avaya direct and indirect channels</li>
<li>Complements Acme Packet Net-Net 3800 and Net-Net 4500 solutions are also available from the Avaya</li>
</ul>For more information, please contact PacketBase, Inc. - <a href="http://www.packetbase.com/">http://www.packetbase.com/</a> <br />
<br />
Check out this SlideShare Presentation: <br />
<div id="__ss_4902245" style="width: 425px;"><strong style="display: block; margin: 12px 0px 4px;"><a href="http://www.slideshare.net/packetbase/avaya-aura-sbc-by-packetbase" title="Avaya Aura SBC by PacketBase">Avaya Aura SBC by PacketBase</a></strong><object height="355" id="__sse4902245" width="425"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=cfakepathavayaaurasbcbypacketbase-100804122515-phpapp01&stripped_title=avaya-aura-sbc-by-packetbase" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse4902245" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=cfakepathavayaaurasbcbypacketbase-100804122515-phpapp01&stripped_title=avaya-aura-sbc-by-packetbase" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><br />
<div style="padding-bottom: 12px; padding-left: 0px; padding-right: 0px; padding-top: 5px;">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/packetbase">PacketBase, Inc.</a>.</div></div>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-30249891925317733822010-07-29T15:01:00.001-07:002010-07-29T15:01:09.774-07:00What are the benefits of collaborative tagging of conversations?Check out this SlideShare Presentation:<div style="width:477px" id="__ss_4868306"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/packetbase/avaya-collaborative-tagging-system-by-packetbase" title="Avaya Collaborative Tagging System by PacketBase">Avaya Collaborative Tagging System by PacketBase</a></strong><object id="__sse4868306" width="477" height="510"><param name="movie" value="http://static.slidesharecdn.com/swf/doc_player.swf?doc=avayacollaborativetaggingsystembypacketbase-100729165347-phpapp01&stripped_title=avaya-collaborative-tagging-system-by-packetbase" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse4868306" src="http://static.slidesharecdn.com/swf/doc_player.swf?doc=avayacollaborativetaggingsystembypacketbase-100729165347-phpapp01&stripped_title=avaya-collaborative-tagging-system-by-packetbase" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="477" height="510"></embed></object><div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">documents</a> from <a href="http://www.slideshare.net/packetbase">PacketBase, Inc.</a>.</div></div>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-56421931539686802662010-07-27T22:31:00.001-07:002010-07-27T22:31:57.655-07:00Avaya Contextual Communications Platform<object id="flashObj" width="300" height="225" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,47,0"><param name="movie" value="http://c.brightcove.com/services/viewer/federated_f9/110968511001?isVid=1&isUI=1" /><param name="bgcolor" value="#FFFFFF" /><param name="flashVars" value="videoId=180437261001&linkBaseURL=http%3A%2F%2Fwww.networkworld.com%2Fnews%2F2010%2F072210-avaya-labs.html&playerID=110968511001&domain=embed&dynamicStreaming=true" /><param name="base" value="http://admin.brightcove.com" /><param name="seamlesstabbing" value="false" /><param name="allowFullScreen" value="true" /><param name="swLiveConnect" value="true" /><param name="allowScriptAccess" value="always" /><embed src="http://c.brightcove.com/services/viewer/federated_f9/110968511001?isVid=1&isUI=1" bgcolor="#FFFFFF" flashVars="videoId=180437261001&linkBaseURL=http%3A%2F%2Fwww.networkworld.com%2Fnews%2F2010%2F072210-avaya-labs.html&playerID=110968511001&&domain=embed&dynamicStreaming=true" base="http://admin.brightcove.com" name="flashObj" width="300" height="225" seamlesstabbing="false" type="application/x-shockwave-flash" allowFullScreen="true" allowScriptAccess="always" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed></object><p>New Avaya Contextual Communications platform includes apps like Avaya Phone Mash & Avaya Social Media Manager .</p>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-18294179919819247172010-07-20T14:50:00.000-07:002010-07-20T14:50:16.451-07:00Avaya Aura Session Manager vs Cisco by PacketBase<object style="BACKGROUND-IMAGE: url(http://i1.ytimg.com/vi/xE2G2jlkeh0/hqdefault.jpg)" width="480" height="295"><param name="movie" value="http://www.youtube.com/v/xE2G2jlkeh0&hl=en_US&fs=1"><param name="allowFullScreen" value="true"><param name="allowscriptaccess" value="always"><embed src="http://www.youtube.com/v/xE2G2jlkeh0&hl=en_US&fs=1" width="480" height="295" allowscriptaccess="never" allowfullscreen="true" wmode="transparent" type="application/x-shockwave-flash"></embed></object>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-30916954096417131982010-07-20T10:41:00.001-07:002010-07-20T10:41:21.993-07:00Avaya Social Media Manager by PacketBaseCheck out this SlideShare Presentation: <div style="width:477px" id="__ss_4797703"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/packetbase/avaya-social-media-manager-by-packet-base" title="Avaya Social Media Manager by PacketBase">Avaya Social Media Manager by PacketBase</a></strong><object id="__sse4797703" width="477" height="510"><param name="movie" value="http://static.slidesharecdn.com/swf/doc_player.swf?doc=avayasocialmediamanagerbypacketbase-100720120718-phpapp02&stripped_title=avaya-social-media-manager-by-packet-base" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse4797703" src="http://static.slidesharecdn.com/swf/doc_player.swf?doc=avayasocialmediamanagerbypacketbase-100720120718-phpapp02&stripped_title=avaya-social-media-manager-by-packet-base" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="477" height="510"></embed></object><div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">documents</a> from <a href="http://www.slideshare.net/packetbase">PacketBase, Inc.</a>.</div></div>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-62504516064091462252010-07-20T00:14:00.001-07:002010-07-20T00:14:04.630-07:00Avaya Aura R6 Master of Collaboration by PacketBaseCheck out this SlideShare Presentation: <div style="width:425px" id="__ss_4794452"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/packetbase/avaya-aura-r6-master-of-collaboration-by-packetbase" title="Avaya Aura R6 Master of Collaboration by PacketBase">Avaya Aura R6 Master of Collaboration by PacketBase</a></strong><object id="__sse4794452" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avayaaurar6masterofcollaborationbypacketbase-100720020340-phpapp02&stripped_title=avaya-aura-r6-master-of-collaboration-by-packetbase" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse4794452" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avayaaurar6masterofcollaborationbypacketbase-100720020340-phpapp02&stripped_title=avaya-aura-r6-master-of-collaboration-by-packetbase" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/packetbase">PacketBase, Inc.</a>.</div></div>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-20071190635004905682010-07-15T19:36:00.001-07:002010-07-15T19:36:26.611-07:00Avaya Aura Five Nines by PacketBaseCheck out this SlideShare Presentation: <div style="width:425px" id="__ss_4767769"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/packetbase/avaya-aura-five-nines-by-packetbase-4767769" title="Avaya Aura Five Nines by PacketBase">Avaya Aura Five Nines by PacketBase</a></strong><object id="__sse4767769" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avayaaurafiveninesbypacketbase-100715193230-phpapp01&stripped_title=avaya-aura-five-nines-by-packetbase-4767769" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse4767769" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avayaaurafiveninesbypacketbase-100715193230-phpapp01&stripped_title=avaya-aura-five-nines-by-packetbase-4767769" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/packetbase">PacketBase, Inc.</a>.</div></div>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-66884986563083108482010-06-23T09:55:00.000-07:002010-06-23T09:55:54.404-07:00PacketBase Increases Efficiency at Samaritan Medical Center with New Avaya Aura Unified Communications Implementation<a href="http://www.prweb.com/releases/2010/06/prweb4170914.htm">PacketBase Increases Efficiency at Samaritan Medical Center with New Avaya Aura Unified Communications Implementation</a>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-25762160169302936302010-06-16T12:00:00.001-07:002010-06-16T12:00:14.854-07:00Avaya 1400 Series Digital Telephones by PacketBaseCheck out this SlideShare Presentation: <div style="width:425px" id="__ss_4519255"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/packetbase/avaya-1400-series-digital-telephones-by-packetbase" title="Avaya 1400 Series Digital Telephones by PacketBase">Avaya 1400 Series Digital Telephones by PacketBase</a></strong><object id="__sse4519255" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avaya1400seriesdigitaltelephonesbypacketbase-100616134643-phpapp01&stripped_title=avaya-1400-series-digital-telephones-by-packetbase" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse4519255" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avaya1400seriesdigitaltelephonesbypacketbase-100616134643-phpapp01&stripped_title=avaya-1400-series-digital-telephones-by-packetbase" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/packetbase">PacketBase, Inc.</a>.</div></div>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-5209878400682280572010-06-04T11:08:00.000-07:002010-06-04T12:05:40.503-07:00Avaya 1692 IP Conference Phone (PoE) Setup<span style="font-family: Arial, Helvetica, sans-serif;">Avaya 1692 IP Conference Phone Network Configuration Settings and Setup:</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">• <strong>Administered as 4620 Terminal type</strong></span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">• Uses DHCP Scope Option 242</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">• Uses HTTPS or HTTP (HTTPS is only available for downloading Configuration files from CM and when using Avaya signed digital certificates)</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">• Use with CM 4.0 or later</span><br />
<br />
<span style="font-family: Arial, Helvetica, sans-serif;">1692 IP Conference Phone R1.00</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">The 1692 IP conference phone is a H.323 hands-free telephone that delivers the extensive set of Avaya Communication Manager features directly to the conference room. It replaces the EoS 4690.</span><br />
<br />
<span style="font-family: Arial, Helvetica, sans-serif;">In addition to telephony capabilities, the 1692 offers conferencing features such as:</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">• 360 degree coverage</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">• Two optional extended microphones for expanded coverage</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">• Full-duplex operation</span><br />
<br />
<span style="font-family: Arial, Helvetica, sans-serif;">The 1692's 12-foot microphone pickup is 20% greater than the 4690. It also offers excellent audio, and its "RF hardening" eliminates the interference from mobile phones. The phone's high-resolution display enables robust call information and multi-language support. It supports Power over Ethernet (PoE), but an optional AC Power Supply can be purchased separately.</span><br />
<br />
<span style="font-family: Arial, Helvetica, sans-serif;">Avaya 1692 IP Conference Speakerphone <strong>ON SALE NOW</strong> at: </span><a href="http://www.packetsuite.com/Avaya-Catalog/Avaya-Telephones-Corded?search=1692"><span style="font-family: Arial, Helvetica, sans-serif;">http://www.packetsuite.com/Avaya-Catalog/Avaya-Telephones-Corded?search=1692</span></a>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-30402071914150448712010-05-19T22:50:00.000-07:002010-05-19T23:08:23.080-07:00Avaya MSP - The Policy on Avaya Maintenance Software Permissions<span style="font-family: Arial, Helvetica, sans-serif;">Avaya's servicing strategy is to provide Service Agreements for those products manufactured and/or sold by Avaya. Customers have expressed a desire to participate in maintaining their equipment and Avaya Authorized Partners have requested maintenance capabilities to service their end user customers.</span><span style="font-family: Arial, Helvetica, sans-serif;"><br />
</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">Use of the Maintenance Software Permissions (MSPs), Avaya’s proprietary Right-to-Use maintenance software, gives the customer the maintenance capabilities they need to respond to some alarms, and aids in trouble isolation procedures. Authorized Partners, through the use of the DADMIN login, can maintain their customer's switches and respond to more of their customers’ troubles.</span><span style="font-family: Arial, Helvetica, sans-serif;"><br />
</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">For all Definity and Communication Manager Systems CM4.0 and earlier MSPs can only be activated with purchase of a Service Agreement. As Avaya transitions to a more software centric strategy, MSPs will be provided with the purchase and license activation on Communication Manager 5.0 and subsequent releases. This strategy change will provide customers with more flexibility in maintaining their systems. Although this change makes it easier for the customer to utilize MSPs, they still remain Avaya’s proprietary Right-to-Use software. This means, MSPs are not transferable or assignable, are governed by all license and Right-to Use language, and cannot be utilized by an Unauthorized Service Provider or Third Party. Avaya reserves the right to audit these conditions at any time as outlined in the product and customer agreements.</span><span style="font-family: Arial, Helvetica, sans-serif;"><br />
</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">Avaya can add more value to the Service Agreement by enhancing the customer level password with MSPs for all Definity and Communication Manager Systems CM4.0 and earlier.. During the Warranty period, MSPs can be licensed if there is a pending Service Agreement. For CM5.0 and subsequent releases MSPs are available with the purchase and license of the software and can be activated by the customer or BusinessPartner with activation of the customer license file.</span><br />
<br />
<span style="font-family: Arial;">Next see how the new Avaya T&M policy may affect you: <a href="http://packetbase.blogspot.com/2010/05/avaya-t-policy-change-starting-712010.html">http://packetbase.blogspot.com/2010/05/avaya-t-policy-change-starting-712010.html</a> </span>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-87707029069969970822010-05-19T22:24:00.000-07:002010-05-19T22:51:59.021-07:00Avaya T&M Policy Change starting 7/1/2010<span style="font-family: Arial, Helvetica, sans-serif;"></span><span style="font-family: Arial, Helvetica, sans-serif;">Effective July 1, 2010, customers, Partners and Partner customers who do not have a contractual relationship with Avaya on a product requiring support, will no longer have access to Per Incident Technical Support Services.</span><br />
<br />
<span style="font-family: Arial, Helvetica, sans-serif;">Avaya Global Support Services is updating the existing Maintenance Per Incident (Time & Materials) policies. Avaya will continue to provide T/M support to Avaya Maintenance Agreement customers, Partners and Partner customers who have a minimum Avaya Maintenance contract covering the product requiring support. In addition Per Incident services such as on-site support and out-of-hours support will be available to Avaya Maintenance customers and Partner customers with a minimum Avaya contractual relationship for the product requiring support.</span><br />
<br />
<span style="font-family: Arial, Helvetica, sans-serif;">With that said, you have a couple options to consider for support:</span><br />
<ol><li><span style="font-family: Arial, Helvetica, sans-serif;">Leverage the experience and expertise of an authorized Avaya BusinessPartner to help you get through your current support issues. More info at: <a href="http://www.avayaurgentsupport.com/">http://www.avayaurgentsupport.com/</a>. </span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;">Learn what the options are and your minimum requirements to become current on Avaya Maintenance at: <a href="http://www.avayamaintenance.com/">http://www.avayamaintenance.com/</a>. </span></li>
</ol><span style="font-family: Arial, Helvetica, sans-serif;">Remember, without any level of Avaya Maintenance agreement in place, you will no longer be able to get any type of support from Avaya directly. This also means third party service organizations will no longer have access to critical support capabilities on your systems called MSP (maintenance software permissions) required to properly maintain Avaya solutions. </span><br />
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<div></div><span style="font-family: Arial, Helvetica, sans-serif;">Although these changes may be an adjustment for some legacy Avaya customers, it is really the "norm" when compared to the rest of the industry. Avaya has delayed these types of policies to ease customers through.</span>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-73592798955491904442010-05-13T11:53:00.001-07:002010-05-13T11:53:04.854-07:00Avaya UC for Microsoft by PacketBaseCheck out this SlideShare Presentation on Avaya & Microsoft Best of Breed Unified Communications: <div style="width:425px" id="__ss_4087364"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/packetbase/avaya-uc-for-microsoft-by-packetbase" title="Avaya UC for Microsoft by PacketBase">Avaya UC for Microsoft by PacketBase</a></strong><object id="__sse4087364" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avayaucformicrosoftbypacketbase-100513134619-phpapp02&stripped_title=avaya-uc-for-microsoft-by-packetbase" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse4087364" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avayaucformicrosoftbypacketbase-100513134619-phpapp02&stripped_title=avaya-uc-for-microsoft-by-packetbase" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/packetbase">PacketBase, Inc.</a>.</div></div>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-36846940778912318212010-05-13T10:56:00.001-07:002010-05-13T10:56:16.192-07:00Avaya Meeting Exchange By PacketBaseCheck out this SlideShare Presentation on Avaya Meeting Exchange: <div style="width:425px" id="__ss_4086456"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/packetbase/avaya-meeting-exchange-by-packet-base" title="Avaya Meeting Exchange By PacketBase">Avaya Meeting Exchange By PacketBase</a></strong><object id="__sse4086456" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avayameetingexchangebypacketbase-100513120627-phpapp02&stripped_title=avaya-meeting-exchange-by-packet-base" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse4086456" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=avayameetingexchangebypacketbase-100513120627-phpapp02&stripped_title=avaya-meeting-exchange-by-packet-base" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/packetbase">PacketBase, Inc.</a>.</div></div>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-39342027592002981772010-03-25T09:03:00.000-07:002010-03-25T09:03:42.173-07:00How scalable is the Avaya G450 Gateway?<span style="font-family: Arial, Helvetica, sans-serif;">The Avaya G450 Media Gateway consists of a 3U high, 19” rack mountable chassis with field- removable Supervisor Main Board Module, Power Supplies, Fan Tray, DSP resources and memory. It has eight Media Module slots that host a combination of interface boards to support T1/E1, ISDN-BRI, WAN interfaces, digital or analog telephones and analog trunks.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">Modular DSP Resources are available as daughterboards for Main Board Module. These daughterboards can be implemented in increments. The maximum capacity is 320 channels. Codecs supported include G.711, G.729, and G.726. The Avaya G450 Gateway part # 700407802 starts with 80 DSP channels, while the older part # 700432487 has 20. On Sale now from the PacketBase Avaya Catalog at: </span><a href="http://www.packetsuite.com/Avaya-Catalog/Avaya-Media-Gateway?search=g450"><span style="font-family: Arial, Helvetica, sans-serif;">http://www.packetsuite.com/Avaya-Catalog/Avaya-Media-Gateway?search=g450</span></a><span style="font-family: Arial, Helvetica, sans-serif;"> </span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">Robust TDM Capabilities for scalability and deployment flexibility including 192 analog or digital (DCP) ports, up to 8 T1/E1s* up to 10,000 Busy Hour Call Completions.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">High-resiliency features such as dual, redundant, load-sharing power supplies; modular fan tray, standard Local Survivability and Enhanced Local Survivability (with S8300 Server).</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">Basic routing capabilities including OSPF, RIP, PPP, Frame Relay and VRRP support. Available IP WAN routing media modules add support for PPP/Frame Relay connectivity over E1/T1 or Universal Serial Port (USP) interfaces. The G450 can also connect to an external WAN device via fixed 10/100 Ethernet WAN router ports, which support traffic shaping to match data transfer rates with available WAN bandwidth.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">Enhanced Quality of Service including Dynamic Call Admission Control for improved bandwidth utilization and Respond Time Report for better WAN monitoring.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">Advanced Security including VPN support, SRTP encryption, SSH/SCP, SNMP v3 support, secrets management.</span> <br />
<span style="font-family: Arial, Helvetica, sans-serif;">The G450, like other GX50 Media Gateways, helps to encrypt voice traffic and signaling over the IP network to prevent eavesdropping. In addition, the G450 supports advanced security features such as comprehensive secrets management, SSH/SCP and SMNP v3 so network managers can securely configure and manage the G450.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">See more at </span><a href="http://www.avayacatalog.com/"><span style="font-family: Arial, Helvetica, sans-serif;">www.AvayaCatalog.com</span></a>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.comtag:blogger.com,1999:blog-4788983591570970423.post-20989516743949973602010-03-18T18:57:00.000-07:002010-03-18T18:57:14.387-07:00Avaya G430 Sale at AvayaCatalog.com<span style="font-family: Arial, Helvetica, sans-serif;">Avaya G430 Sale!</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">Always NEW & Always DIRECT from Avaya Distribution: </span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">Go to: <a href="http://www.packetsuite.com/Avaya-Catalog/Avaya-Media-Gateway/Avaya-G430-Media-Gateway">http://www.packetsuite.com/Avaya-Catalog/Avaya-Media-Gateway/Avaya-G430-Media-Gateway</a> </span>packetbasehttp://www.blogger.com/profile/12192039392353023810noreply@blogger.com