Avaya Aura Five Nines by PacketBase
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Thursday, July 15, 2010
Wednesday, June 23, 2010
Wednesday, June 16, 2010
Friday, June 4, 2010
Avaya 1692 IP Conference Phone (PoE) Setup
Avaya 1692 IP Conference Phone Network Configuration Settings and Setup:
• Administered as 4620 Terminal type
• Uses DHCP Scope Option 242
• Uses HTTPS or HTTP (HTTPS is only available for downloading Configuration files from CM and when using Avaya signed digital certificates)
• Use with CM 4.0 or later
1692 IP Conference Phone R1.00
The 1692 IP conference phone is a H.323 hands-free telephone that delivers the extensive set of Avaya Communication Manager features directly to the conference room. It replaces the EoS 4690.
In addition to telephony capabilities, the 1692 offers conferencing features such as:
• 360 degree coverage
• Two optional extended microphones for expanded coverage
• Full-duplex operation
The 1692's 12-foot microphone pickup is 20% greater than the 4690. It also offers excellent audio, and its "RF hardening" eliminates the interference from mobile phones. The phone's high-resolution display enables robust call information and multi-language support. It supports Power over Ethernet (PoE), but an optional AC Power Supply can be purchased separately.
Avaya 1692 IP Conference Speakerphone ON SALE NOW at: http://www.packetsuite.com/Avaya-Catalog/Avaya-Telephones-Corded?search=1692
• Administered as 4620 Terminal type
• Uses DHCP Scope Option 242
• Uses HTTPS or HTTP (HTTPS is only available for downloading Configuration files from CM and when using Avaya signed digital certificates)
• Use with CM 4.0 or later
1692 IP Conference Phone R1.00
The 1692 IP conference phone is a H.323 hands-free telephone that delivers the extensive set of Avaya Communication Manager features directly to the conference room. It replaces the EoS 4690.
In addition to telephony capabilities, the 1692 offers conferencing features such as:
• 360 degree coverage
• Two optional extended microphones for expanded coverage
• Full-duplex operation
The 1692's 12-foot microphone pickup is 20% greater than the 4690. It also offers excellent audio, and its "RF hardening" eliminates the interference from mobile phones. The phone's high-resolution display enables robust call information and multi-language support. It supports Power over Ethernet (PoE), but an optional AC Power Supply can be purchased separately.
Avaya 1692 IP Conference Speakerphone ON SALE NOW at: http://www.packetsuite.com/Avaya-Catalog/Avaya-Telephones-Corded?search=1692
Wednesday, May 19, 2010
Avaya MSP - The Policy on Avaya Maintenance Software Permissions
Avaya's servicing strategy is to provide Service Agreements for those products manufactured and/or sold by Avaya. Customers have expressed a desire to participate in maintaining their equipment and Avaya Authorized Partners have requested maintenance capabilities to service their end user customers.
Use of the Maintenance Software Permissions (MSPs), Avaya’s proprietary Right-to-Use maintenance software, gives the customer the maintenance capabilities they need to respond to some alarms, and aids in trouble isolation procedures. Authorized Partners, through the use of the DADMIN login, can maintain their customer's switches and respond to more of their customers’ troubles.
For all Definity and Communication Manager Systems CM4.0 and earlier MSPs can only be activated with purchase of a Service Agreement. As Avaya transitions to a more software centric strategy, MSPs will be provided with the purchase and license activation on Communication Manager 5.0 and subsequent releases. This strategy change will provide customers with more flexibility in maintaining their systems. Although this change makes it easier for the customer to utilize MSPs, they still remain Avaya’s proprietary Right-to-Use software. This means, MSPs are not transferable or assignable, are governed by all license and Right-to Use language, and cannot be utilized by an Unauthorized Service Provider or Third Party. Avaya reserves the right to audit these conditions at any time as outlined in the product and customer agreements.
Avaya can add more value to the Service Agreement by enhancing the customer level password with MSPs for all Definity and Communication Manager Systems CM4.0 and earlier.. During the Warranty period, MSPs can be licensed if there is a pending Service Agreement. For CM5.0 and subsequent releases MSPs are available with the purchase and license of the software and can be activated by the customer or BusinessPartner with activation of the customer license file.
Next see how the new Avaya T&M policy may affect you: http://packetbase.blogspot.com/2010/05/avaya-t-policy-change-starting-712010.html
Use of the Maintenance Software Permissions (MSPs), Avaya’s proprietary Right-to-Use maintenance software, gives the customer the maintenance capabilities they need to respond to some alarms, and aids in trouble isolation procedures. Authorized Partners, through the use of the DADMIN login, can maintain their customer's switches and respond to more of their customers’ troubles.
For all Definity and Communication Manager Systems CM4.0 and earlier MSPs can only be activated with purchase of a Service Agreement. As Avaya transitions to a more software centric strategy, MSPs will be provided with the purchase and license activation on Communication Manager 5.0 and subsequent releases. This strategy change will provide customers with more flexibility in maintaining their systems. Although this change makes it easier for the customer to utilize MSPs, they still remain Avaya’s proprietary Right-to-Use software. This means, MSPs are not transferable or assignable, are governed by all license and Right-to Use language, and cannot be utilized by an Unauthorized Service Provider or Third Party. Avaya reserves the right to audit these conditions at any time as outlined in the product and customer agreements.
Avaya can add more value to the Service Agreement by enhancing the customer level password with MSPs for all Definity and Communication Manager Systems CM4.0 and earlier.. During the Warranty period, MSPs can be licensed if there is a pending Service Agreement. For CM5.0 and subsequent releases MSPs are available with the purchase and license of the software and can be activated by the customer or BusinessPartner with activation of the customer license file.
Next see how the new Avaya T&M policy may affect you: http://packetbase.blogspot.com/2010/05/avaya-t-policy-change-starting-712010.html
Avaya T&M Policy Change starting 7/1/2010
Effective July 1, 2010, customers, Partners and Partner customers who do not have a contractual relationship with Avaya on a product requiring support, will no longer have access to Per Incident Technical Support Services.
Avaya Global Support Services is updating the existing Maintenance Per Incident (Time & Materials) policies. Avaya will continue to provide T/M support to Avaya Maintenance Agreement customers, Partners and Partner customers who have a minimum Avaya Maintenance contract covering the product requiring support. In addition Per Incident services such as on-site support and out-of-hours support will be available to Avaya Maintenance customers and Partner customers with a minimum Avaya contractual relationship for the product requiring support.
With that said, you have a couple options to consider for support:
Although these changes may be an adjustment for some legacy Avaya customers, it is really the "norm" when compared to the rest of the industry. Avaya has delayed these types of policies to ease customers through.
Avaya Global Support Services is updating the existing Maintenance Per Incident (Time & Materials) policies. Avaya will continue to provide T/M support to Avaya Maintenance Agreement customers, Partners and Partner customers who have a minimum Avaya Maintenance contract covering the product requiring support. In addition Per Incident services such as on-site support and out-of-hours support will be available to Avaya Maintenance customers and Partner customers with a minimum Avaya contractual relationship for the product requiring support.
With that said, you have a couple options to consider for support:
- Leverage the experience and expertise of an authorized Avaya BusinessPartner to help you get through your current support issues. More info at: http://www.avayaurgentsupport.com/.
- Learn what the options are and your minimum requirements to become current on Avaya Maintenance at: http://www.avayamaintenance.com/.
Although these changes may be an adjustment for some legacy Avaya customers, it is really the "norm" when compared to the rest of the industry. Avaya has delayed these types of policies to ease customers through.
Thursday, May 13, 2010
Avaya UC for Microsoft by PacketBase
Check out this SlideShare Presentation on Avaya & Microsoft Best of Breed Unified Communications:
Avaya UC for Microsoft by PacketBase
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Avaya Meeting Exchange By PacketBase
Check out this SlideShare Presentation on Avaya Meeting Exchange:
Avaya Meeting Exchange By PacketBase
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Thursday, March 25, 2010
How scalable is the Avaya G450 Gateway?
The Avaya G450 Media Gateway consists of a 3U high, 19” rack mountable chassis with field- removable Supervisor Main Board Module, Power Supplies, Fan Tray, DSP resources and memory. It has eight Media Module slots that host a combination of interface boards to support T1/E1, ISDN-BRI, WAN interfaces, digital or analog telephones and analog trunks.
Modular DSP Resources are available as daughterboards for Main Board Module. These daughterboards can be implemented in increments. The maximum capacity is 320 channels. Codecs supported include G.711, G.729, and G.726. The Avaya G450 Gateway part # 700407802 starts with 80 DSP channels, while the older part # 700432487 has 20. On Sale now from the PacketBase Avaya Catalog at: http://www.packetsuite.com/Avaya-Catalog/Avaya-Media-Gateway?search=g450
Robust TDM Capabilities for scalability and deployment flexibility including 192 analog or digital (DCP) ports, up to 8 T1/E1s* up to 10,000 Busy Hour Call Completions.
High-resiliency features such as dual, redundant, load-sharing power supplies; modular fan tray, standard Local Survivability and Enhanced Local Survivability (with S8300 Server).
Basic routing capabilities including OSPF, RIP, PPP, Frame Relay and VRRP support. Available IP WAN routing media modules add support for PPP/Frame Relay connectivity over E1/T1 or Universal Serial Port (USP) interfaces. The G450 can also connect to an external WAN device via fixed 10/100 Ethernet WAN router ports, which support traffic shaping to match data transfer rates with available WAN bandwidth.
Enhanced Quality of Service including Dynamic Call Admission Control for improved bandwidth utilization and Respond Time Report for better WAN monitoring.
Advanced Security including VPN support, SRTP encryption, SSH/SCP, SNMP v3 support, secrets management.
The G450, like other GX50 Media Gateways, helps to encrypt voice traffic and signaling over the IP network to prevent eavesdropping. In addition, the G450 supports advanced security features such as comprehensive secrets management, SSH/SCP and SMNP v3 so network managers can securely configure and manage the G450.
See more at www.AvayaCatalog.com
Modular DSP Resources are available as daughterboards for Main Board Module. These daughterboards can be implemented in increments. The maximum capacity is 320 channels. Codecs supported include G.711, G.729, and G.726. The Avaya G450 Gateway part # 700407802 starts with 80 DSP channels, while the older part # 700432487 has 20. On Sale now from the PacketBase Avaya Catalog at: http://www.packetsuite.com/Avaya-Catalog/Avaya-Media-Gateway?search=g450
Robust TDM Capabilities for scalability and deployment flexibility including 192 analog or digital (DCP) ports, up to 8 T1/E1s* up to 10,000 Busy Hour Call Completions.
High-resiliency features such as dual, redundant, load-sharing power supplies; modular fan tray, standard Local Survivability and Enhanced Local Survivability (with S8300 Server).
Basic routing capabilities including OSPF, RIP, PPP, Frame Relay and VRRP support. Available IP WAN routing media modules add support for PPP/Frame Relay connectivity over E1/T1 or Universal Serial Port (USP) interfaces. The G450 can also connect to an external WAN device via fixed 10/100 Ethernet WAN router ports, which support traffic shaping to match data transfer rates with available WAN bandwidth.
Enhanced Quality of Service including Dynamic Call Admission Control for improved bandwidth utilization and Respond Time Report for better WAN monitoring.
Advanced Security including VPN support, SRTP encryption, SSH/SCP, SNMP v3 support, secrets management.
The G450, like other GX50 Media Gateways, helps to encrypt voice traffic and signaling over the IP network to prevent eavesdropping. In addition, the G450 supports advanced security features such as comprehensive secrets management, SSH/SCP and SMNP v3 so network managers can securely configure and manage the G450.
See more at www.AvayaCatalog.com
Thursday, March 18, 2010
Avaya G430 Sale at AvayaCatalog.com
Avaya G430 Sale!
Always NEW & Always DIRECT from Avaya Distribution:
Go to: http://www.packetsuite.com/Avaya-Catalog/Avaya-Media-Gateway/Avaya-G430-Media-Gateway
Always NEW & Always DIRECT from Avaya Distribution:
Go to: http://www.packetsuite.com/Avaya-Catalog/Avaya-Media-Gateway/Avaya-G430-Media-Gateway
Wednesday, March 3, 2010
Avaya 9620L IP Telephone Store - Always NEW & DIRECT distribution
Avaya 9620L IP Telephone Store - Always NEW & DIRECT distribution:
http://www.avayacatalog.com/Avaya-Catalog/Avaya-Telephones-Corded/Avaya-one-X-Deskphone-9620L-IP-Telephone-Gray
For the Everyday user: the 9620 LITE. For the Everyday user, a phone is one of many communications tools along with perhaps IM, email and PDA. While common functions such as directory and speed dial are important to this user, many other features that would typically be found on a traditional business phone might be superfluous. The 9620 provides three visible call appearances on a smaller display, with a simple interface offering easy access to the most important features. The 9620 is available in color.
http://www.avayacatalog.com/Avaya-Catalog/Avaya-Telephones-Corded/Avaya-one-X-Deskphone-9620L-IP-Telephone-Gray
For the Everyday user: the 9620 LITE. For the Everyday user, a phone is one of many communications tools along with perhaps IM, email and PDA. While common functions such as directory and speed dial are important to this user, many other features that would typically be found on a traditional business phone might be superfluous. The 9620 provides three visible call appearances on a smaller display, with a simple interface offering easy access to the most important features. The 9620 is available in color.
Monday, March 1, 2010
Avaya S8800 Server Sale
Avaya S8800 Server SALE - Always New, Always Direct from Avaya Distribution: Go to: http://www.avayacatalog.com/Avaya-Catalog/Avaya-Media-Server?search=s8800
Tuesday, January 12, 2010
Avaya S8800 Server with Communication Manager Messaging Install Issue
Came across an issue when installing a new S8800 server with CM 5.2.1 running embedded CMM (IA770). Even though "messaging" was enabled (from Server Maintenance/Messaging Software), the Process Status still stated it was down.
The problem is from a file not being installed during the CM 5.2.1 install. Even though we used the same CM 5.2.1 CD for an S8300 server successfully, the S8800 server install with the same CD did not put in the needed "voip_b11.cfg" file. This file is needed to link the CM to the CMM via IP Address.
You can check if you are having the same problem by checking the Administration/Messsaging/Switch Link Admin screen (via browser) and confirm the following:
Link Addresses
Messaging [correct IP Address for messaging]
Switch [correct procr IP address for server]
NOTE: Our issue showed the Messaging with a 192.11.13.6 (wrong) and the Switch as blank.
Hopefully, this will save you several hours of installation time if you happen to come across the same problem....
The problem is from a file not being installed during the CM 5.2.1 install. Even though we used the same CM 5.2.1 CD for an S8300 server successfully, the S8800 server install with the same CD did not put in the needed "voip_b11.cfg" file. This file is needed to link the CM to the CMM via IP Address.
You can check if you are having the same problem by checking the Administration/Messsaging/Switch Link Admin screen (via browser) and confirm the following:
Link Addresses
Messaging [correct IP Address for messaging]
Switch [correct procr IP address for server]
NOTE: Our issue showed the Messaging with a 192.11.13.6 (wrong) and the Switch as blank.
Hopefully, this will save you several hours of installation time if you happen to come across the same problem....
Tuesday, December 15, 2009
Avaya iPhone one-X Mobile LITE App
Avaya just released a new LITE client for the one-X Mobile app for iPhone.
This is not the full version of one-X Mobile, however it has many cool features and does not require the backend one-X Mobile server. You do need to configure the following on Communication Manager for the app to work:
1. Exension to Cellular (EC500)
2. Feature Name Exension (FNE)
3. Feature Access Code (FAC)
The app is a free download that works with an Avaya business solution that is already licensed for EC500/UC Standard Edition+.
Download App and Setup Guides at: Avaya App Store
This is not the full version of one-X Mobile, however it has many cool features and does not require the backend one-X Mobile server. You do need to configure the following on Communication Manager for the app to work:
1. Exension to Cellular (EC500)
2. Feature Name Exension (FNE)
3. Feature Access Code (FAC)
The app is a free download that works with an Avaya business solution that is already licensed for EC500/UC Standard Edition+.
Download App and Setup Guides at: Avaya App Store
Thursday, November 19, 2009
Nemertes: Avaya Leads Cisco with Lower TCO - 2009 Study Says
From Avaya Today:
According to an independent analyst survey of 1,400 customers, Nemertes concluded that Avaya is the lowest-cost IP telephony provider for deployments over 250 users:
Avaya has a proven lower 3-year TCO. Avaya is 36% less costly to own over 3 years versus Cisco (Capital plus Operational costs).
Cisco has a higher 3-year TCO. Cisco is 1.5x more costly to own and operate over 3 years versus Avaya (Capital and Operational Expenses).
Cisco requires 55% more staff than Avaya. In studying "Average Number of Full-Time Equivalent Employees Devoted to VOIP, by Vendor" – Avaya requires only five (5) people on average, while Cisco requires nine (9).
“The underlying message here is that Avaya is easier to manage than Cisco, that its customers are better trained, or both,” according to Robin Gareiss, Executive Vice President & Sr. Founding Partner of Nemertes Research, and author of the 2009 paper “True Cost of Voice Over IP”.
Nemertes measured the true cost of voice over IP by capturing customer data on implementation, capital and annual operational costs. The 2007 Nemertes issue paper “Business Case for Voice Over IP” showed Cisco TCO was 47% more expensive based on a similar customer survey.
Also as a result of this survey, Avaya has been named as the top overall provider of Unified Communications (UC), and subsequently received the PilotHouse Award for Best Unified Communications Provider for 2009 from Nemertes Research. “The common thread among participants that favor Avaya is its technology, integration capabilities, and management tools.” According to Irwin Lazar Vice President, Communications Research, Nemertes Research.
Vendors were ranked in five categories: value, technology, customer service, integration and management tools. Avaya received top scores in technology, integration and management tools and ranked second in value and customer service. “One of the key strengths of Avaya is they understand high availability,” says the IT director of a large utility company. Cisco came in second, followed by Microsoft and IBM.
The goal of the Nemertes PilotHouse Awards program is to determine how well vendors perform in the eyes of their business customers. Results are entirely based on the views and experiences of actual customers of unified communications vendors. There is no vendor sponsorship of the research.
Nemertes: 2009 TCO White Paper: http://www.packetbase.com/userfiles/pdf/NemertesVOIPBusinessCasePacketBase.pdf
According to an independent analyst survey of 1,400 customers, Nemertes concluded that Avaya is the lowest-cost IP telephony provider for deployments over 250 users:
Avaya has a proven lower 3-year TCO. Avaya is 36% less costly to own over 3 years versus Cisco (Capital plus Operational costs).
Cisco has a higher 3-year TCO. Cisco is 1.5x more costly to own and operate over 3 years versus Avaya (Capital and Operational Expenses).
Cisco requires 55% more staff than Avaya. In studying "Average Number of Full-Time Equivalent Employees Devoted to VOIP, by Vendor" – Avaya requires only five (5) people on average, while Cisco requires nine (9).
“The underlying message here is that Avaya is easier to manage than Cisco, that its customers are better trained, or both,” according to Robin Gareiss, Executive Vice President & Sr. Founding Partner of Nemertes Research, and author of the 2009 paper “True Cost of Voice Over IP”.
Nemertes measured the true cost of voice over IP by capturing customer data on implementation, capital and annual operational costs. The 2007 Nemertes issue paper “Business Case for Voice Over IP” showed Cisco TCO was 47% more expensive based on a similar customer survey.
Also as a result of this survey, Avaya has been named as the top overall provider of Unified Communications (UC), and subsequently received the PilotHouse Award for Best Unified Communications Provider for 2009 from Nemertes Research. “The common thread among participants that favor Avaya is its technology, integration capabilities, and management tools.” According to Irwin Lazar Vice President, Communications Research, Nemertes Research.
Vendors were ranked in five categories: value, technology, customer service, integration and management tools. Avaya received top scores in technology, integration and management tools and ranked second in value and customer service. “One of the key strengths of Avaya is they understand high availability,” says the IT director of a large utility company. Cisco came in second, followed by Microsoft and IBM.
The goal of the Nemertes PilotHouse Awards program is to determine how well vendors perform in the eyes of their business customers. Results are entirely based on the views and experiences of actual customers of unified communications vendors. There is no vendor sponsorship of the research.
Nemertes: 2009 TCO White Paper: http://www.packetbase.com/userfiles/pdf/NemertesVOIPBusinessCasePacketBase.pdf
Wednesday, November 18, 2009
Avaya Wins Best Overall UC Provider Award 2009
Avaya Wins 2009 Nemertes PilotHouse Award as Best Overall Unified Communications Provider:
Avaya News Release: http://www.marketwire.com/press-release/Avaya-Inc-1078066.html
Download Avaya 2009 PilotHouse UC Award Summary by Nemertes: http://www.packetbase.com/userfiles/pdf/Nemertes_UC_PilotHouse_Summary_PacketBase.pdf
Avaya News Release: http://www.marketwire.com/press-release/Avaya-Inc-1078066.html
Download Avaya 2009 PilotHouse UC Award Summary by Nemertes: http://www.packetbase.com/userfiles/pdf/Nemertes_UC_PilotHouse_Summary_PacketBase.pdf
Thursday, November 12, 2009
Secret Avaya VoIP Discounts
PacketBase now has approved Secret Avaya Unified Communications discounts on IP Telephony hardware and software orders. If you plan on purchasing any Telecommunications gear in the near future, you can save a significant amount of cash with our Secret discount program! Learn more at: www.packetbase.com/secret
Thursday, October 15, 2009
Avaya CM5.2 ESS Server Successfully Tested for both PN/H.248 Connected Networks!
Avaya Communication Manager 5.2 with S8730 IPSI Port Networks AND remote H.248 Gateways failover tested to S8510 ESS via Processor Ethernet (not PN). Now in customer production!
Support for Processor Ethernet and Port Networks on an ESS server.
NEW in Avaya Communication Manager Release 5.2 and later, the capabilities of ESS servers are enhanced to support connection of IP devices to the Processor Ethernet interface as well as to C-LAN interfaces located in G650 (port network) gateways.
An Enterprise Survivable Server (ESS) can use its Processor Ethernet interface to support IP devices such as H.248 Media Gateways, H.323 Media Gateways, IP Adjuncts, IP telephones, IP trunks, and SIP trunks. The ESS can optionally control port networks (G650 Media Gateways) through IPSI at the same time. When there are no port networks in the configuration, ESS may provide the equivalent benefit of an LSP. The ESS can be duplicated, providing additional redundancy to the survivability of the system.
For Processor Ethernet on duplex servers to work, you must assign the Processor Ethernet interface to the PE Active Server IP Address (IP-alias) and not the server unique address. The NIC assigned to the Processor Ethernet interface must be on a LAN connected to the main server.
- If the LSP or ESS registers to the C-LAN on the main server, the C-LAN must have IP connectivity to the LAN assigned to the NIC used for Processor Ethernet on the ESS.
- If the LSP or ESS registers to the Processor Ethernet on the main server, the Processor Ethernet on the main server must have IP connectivity to the LAN assigned to the NIC used for Processor Ethernet on the ESS.
Support for Processor Ethernet and Port Networks on an ESS server.
NEW in Avaya Communication Manager Release 5.2 and later, the capabilities of ESS servers are enhanced to support connection of IP devices to the Processor Ethernet interface as well as to C-LAN interfaces located in G650 (port network) gateways.
An Enterprise Survivable Server (ESS) can use its Processor Ethernet interface to support IP devices such as H.248 Media Gateways, H.323 Media Gateways, IP Adjuncts, IP telephones, IP trunks, and SIP trunks. The ESS can optionally control port networks (G650 Media Gateways) through IPSI at the same time. When there are no port networks in the configuration, ESS may provide the equivalent benefit of an LSP. The ESS can be duplicated, providing additional redundancy to the survivability of the system.
For Processor Ethernet on duplex servers to work, you must assign the Processor Ethernet interface to the PE Active Server IP Address (IP-alias) and not the server unique address. The NIC assigned to the Processor Ethernet interface must be on a LAN connected to the main server.
- If the LSP or ESS registers to the C-LAN on the main server, the C-LAN must have IP connectivity to the LAN assigned to the NIC used for Processor Ethernet on the ESS.
- If the LSP or ESS registers to the Processor Ethernet on the main server, the Processor Ethernet on the main server must have IP connectivity to the LAN assigned to the NIC used for Processor Ethernet on the ESS.
Thursday, October 8, 2009
Avaya Gratuitous ARP
In Avaya CM 5.2 the"Alias" IP Address (not Virtual MAC) for PE requires Gratuitous ARP to be ENABLED on your router.
The way Avaya lets everything on the same subnet know (at a layer 2 level) of a change is by sending out a Gratuitous ARP so the new MAC address is known. Cisco by default disables Gratuitous ARP which causes a delay by waiting for the ARP cache in the router to expire on the subnet before the new packets can successfully travel.
Confirm Gratuitous ARP is enabled and accepted by your routers to avoid any issues.
The way Avaya lets everything on the same subnet know (at a layer 2 level) of a change is by sending out a Gratuitous ARP so the new MAC address is known. Cisco by default disables Gratuitous ARP which causes a delay by waiting for the ARP cache in the router to expire on the subnet before the new packets can successfully travel.
Confirm Gratuitous ARP is enabled and accepted by your routers to avoid any issues.
Tuesday, October 6, 2009
The New Avaya S8800 Series and a New Common Server Strategy
With the upcoming releases of Avaya 5.2.1, Avaya is introducing the new S8800 Server which leverages the latest Intel Xeon E5500 series (Nehalem) processor technology and is available in both 1U and 2U form factors - pending expansion needs. The S8800 server is already in early adoption release and will be generally available in November 2009.
The S8800 "common server" will be available for the following applications:
- Avaya Aura Communication Manager
- Avaya Aura midsize enterprise solution
- Avaya Aura Modular Messaging
- Avaya Aura Session Manager
- Avaya Aura SIP Enablement Services (SES)
- Avaya Aura System Manager
- Avaya Message Networking
- Avaya one-X Speech
- Avaya Proactive Contact
- Avaya Aura Application Enablement Services
- Avaya IQ
- Avaya Meeting Exchange
- Avaya one-X Mobile
- Avaya Voice Portal
The S8800 "common server" will be available for the following applications:
- Avaya Aura Communication Manager
- Avaya Aura midsize enterprise solution
- Avaya Aura Modular Messaging
- Avaya Aura Session Manager
- Avaya Aura SIP Enablement Services (SES)
- Avaya Aura System Manager
- Avaya Message Networking
- Avaya one-X Speech
- Avaya Proactive Contact
- Avaya Aura Application Enablement Services
- Avaya IQ
- Avaya Meeting Exchange
- Avaya one-X Mobile
- Avaya Voice Portal
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